GDPR Compliance

Last Updated: September 22, 2026

Polar Verse is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This page outlines how we handle your personal data in accordance with GDPR requirements.

Data Controller Information

Polar Verse is the data controller responsible for your personal information. You can contact us at:

Email: [email protected]
Address: 28 Pembroke Street Upper, Dublin 2, D02 EK84, Ireland

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you voluntarily provide information through our forms or communications
• Contractual Necessity: To fulfill our obligations when providing design services
• Legitimate Interests: To improve our services and communicate relevant information
• Legal Obligations: To comply with applicable laws and regulations

Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request access to the personal data we hold about you. We will provide you with a copy of your data in a commonly used electronic format.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you have the right to request correction or completion of your data.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your habitual residence, place of work, or place of alleged infringement.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month of receipt. In complex cases, we may extend this period by an additional two months, and we will inform you of any such extension.

Data Processing Activities

Personal Data We Collect

• Contact information (name, email address)
• Service preferences and requests
• Communications and correspondence
• Technical data (IP address, browser type, device information)

Purposes of Processing

• Providing interior design services and consultations
• Responding to inquiries and service requests
• Improving our website and services
• Compliance with legal obligations

Data Recipients

We may share your personal data with:

• Service providers who assist in operating our business (subject to confidentiality agreements)
• Legal and regulatory authorities when required by law

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Our retention periods vary depending on the type of data and the purpose of processing:

• Service request data: Retained for the duration of the service relationship and up to 7 years thereafter for legal compliance
• Marketing communications: Retained until you unsubscribe or withdraw consent
• Technical data: Typically retained for up to 24 months

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Updates to This Policy

We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have any questions about our GDPR compliance or wish to exercise your rights, please contact us:

Email: [email protected]
Address: 28 Pembroke Street Upper, Dublin 2, D02 EK84, Ireland